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KAgentby KhwarizmatAnswer instantly · Understand completely · Improve continuously

Autonomous agents for every conversation your business has.

They answer. They remember. They book.

KAgent is a complete contact-centre platform: voice and text agents on every channel, unified into one conversation, connected to the systems you already run — and shaped around how your industry actually works.

Answering is the easy part; everyone does that. We build what comes after — agents that learn from real calls under your supervision, analytics that surface what went wrong, and coaching that makes your team stronger.

  • AI Voice
  • AI Chat & WhatsApp
  • Live Analytics

AI & human calls · One 360° view · Hosted in the Kingdom

Four things make it work here, not just anywhere

+966 55*** ****

مبيعات · KAgent

Live
0:04

Answering for teams across the Kingdom

  • Thabat
  • Al Shaali Moto
  • Hassan Allam
  • Benaa
  • Alghad College
  • DigetPay
  • Tamkean
What we build

Every conversation, into one place — and out again as work already done.

Voice, WhatsApp, chat, outbound, and the recordings your own team is already making. One platform reads all of it, acts on it, and hands the hard parts to a person.

  1. Every channel comes in

    • Voice calls
    • WhatsApp & chat
    • Outbound
    • Your agents' recordings
  2. The KAgent platform

    • Memoryذاكرة

      knows the caller

    • Analyticsنبض

      scores every call

    • Ask your dataبصيرة

      answers, then acts

    • Live assist

      arms your team

  3. What comes out

    • Resolved
    • Lead captured
    • Ticket opened
    • Agent coached
  4. Every call teaches the next one — under your supervision.

One platform, not a bot

Agents that speak and write, customer memory, call analytics, QA, coaching and live assist — connected to the CRM, PBX and calendar you already run.

Built per industry

Real estate doesn't sell like automotive, and a charity doesn't qualify like retail. Each vertical carries its own records, questions and definition of a good call.

It gets better every week

A self-learning loop: your agents' real calls become the training, your supervisors approve what it learns, and next week's conversations are handled better than this week's.

One real call

9:47 PM. This time it was your line that answered.

The same call — and the one he ends up recommending.

  1. 0:00

    how much for a villa?

    • knew him before helloKAgent remembers
    • he is buyingKAgent notices
    • price list → 1.8MKAgent reads
  2. 0:20

    budget 1.5M

    • noted the new budgetKAgent remembers
    • watching liveYour manager & QA
  3. 0:40

    is delivery late?

    • schedule → 14 monthsKAgent reads
    • he is losing patienceKAgent notices
    • live assist on screenYour agent
  4. 1:05

    book me a visit

    • he is happy againKAgent notices
    • warm handover, full contextYour agent
    • coaching tip for the agentYour manager & QA

By the time he hung up

  • a lead in your CRM
  • scored 88/100
  • his file, updated
  • a coaching tip for the team
  • flagged to QA
Four things that make it work here

The hard part isn’t the talking.

Any model can hold a conversation. Holding one about your prices, over a bad line, on a showroom floor, and still being right — that is the work.

  1. Shaped around your business

    Your process, your systems, your wording — not a template.

    على إجراءاتك وأنظمتك ولغتك

  2. Heard over the noise

    A showroom floor, a workshop, traffic, a weak line.

    يسمعك وسط الضجيج

  3. Answers only from your records

    We put your prices, policies and schedules in order first.

    من سجلاتك، ما يخمّن

  4. Go-live is the start, not the handover

    One number, measured every week: calls it finishes alone.

    التشغيل بداية، مو تسليم

Two ways in

You don’t have to hand over your calls to get the intelligence.

Most people meet KAgent as the agent that answers. It is just as often the system that listens to the agents you already employ.

Let it answer

AI agents on the line

KAgent picks up, in Arabic or English, and handles the call end to end — booking the visit, capturing the lead, escalating to your team when it should.

  • Answers on the first ring
  • Inbound and outbound
  • Hands over with full context

Or just let it listen

Analytics on your human agents

Connect the recordings you already have. Every call your team takes gets transcribed, scored and analysed — no change to how they work, no AI answering anything.

  • Works from your existing PBX
  • Asterisk, Avaya, 3CX, Genesys, Cisco
  • Historical recordings too, not just new ones

Either way, you get the same thing.

The intelligence doesn’t care who was speaking — only what happened on the call.

See the platform

Tap any of the four to see the screen it runs on.

Why this year, and not the next one

Your customer stopped waiting.

His bar is the best service he had this week. His shortlist is whatever his circle recommends. Both are set by whoever answers.

6363%
will move to a competitor after one bad experienceup 9 points in a yearZendesk CX Trends 2025
3131%
won't wait more than five minutes on hold54% are gone by eightConsumer hold-time research, 2025
30–4545%
of voice agents leave every yearaverage tenure: 14.3 monthsContact-centre attrition benchmarks, 2025–26

What closes the gap

Answered, never queued

First ring. Nine at night, Friday, Eid.

A calmer day for your team

Your people keep only the hard ones.

Lower cost per conversation

Cost stops climbing with volume.

Ready before your competition

Live in weeks, not quarters.

KAgent adds a layer. It replaces nothing. Your phone system, your CRM and your team stay as they are. The calls that were quietly writing your reputation start writing it in your favour.

Plug the intelligence in. Change nothing else.

Four promises

What it will never do.

Easier to trust a system for what it refuses to do than for what it claims it can.

Never miss

ما يفوّت مكالمة

First ring, any hour — and it knows him before hello.

من أول رنّة، أي وقت — ويعرفه قبل ما يسلّم.

nine at night, Friday, Eid, the middle of a rush. His file is already open.

Never guess

ما يخمّن

Your records only. Nothing invented, ever.

من سجلاتك أنت. السعر اللي ما يلقاه، ما ينطق فيه.

a price it cannot find is a price it will not say

Never replace

ما يستبدل أحد

Your people, better armed — and better coached.

فريقك يستلم الصعب، ومعه الخلاصة.

it takes the routine calls and hands your team the hard ones, with the note that goes with it

Never leaves the Kingdom

ما يطلع من المملكة

Hosted in Saudi Arabia. Your data stays here.

كل تسجيل وكل محادثة على بنية سعودية، تحت النظام السعودي.

every recording, transcript and customer record sits on Saudi infrastructure, under Saudi law

What changes in the first year

You end the year with a trained agent, not a tool.

A knowledge base built from your own calls — ready for what your customers ask next. Every conversation makes the next one better informed.

One number, measured every week

The share of calls it finishes alone.

Go-live is the start, not the handover.

KAgent performance dashboard showing containment rate, first contact resolution, average handle time and CSAT
Containment, resolution and CSAT — from the live workspace.
Working in Saudi Arabia today

Five industries, answering real calls.

  • Real estate
  • Automotive
  • Retail
  • Charity
  • Education

Don’t see yours?

Then we’ll build it around yours — none of the five existed as a vertical until a customer needed it.

See your industry
Straight answers

The questions we actually get asked.

What is KAgent?

KAgent is an AI contact-centre platform built by Khwarizmat, a Saudi AI company in Riyadh. It deploys autonomous voice and text agents that answer customer conversations in Arabic and English across phone, WhatsApp and chat, capture leads and tickets, and hand over to human agents with full context when a person is needed.

Which company builds AI voice agents in Saudi Arabia?

Khwarizmat, headquartered in Riyadh, builds AI voice and chat agents for Saudi businesses under the product name KAgent. Agents are bilingual Arabic and English, support Gulf, Najdi, Hijazi and Modern Standard Arabic, and all data is hosted on Saudi infrastructure under Saudi law.

Can I use AI call analytics without replacing my human agents?

Yes. KAgent connects to your existing PBX — Asterisk, Avaya, 3CX, Genesys or Cisco — and analyses recordings of calls your human agents already take, including historical archives. You get the same QA scoring, coaching, voice tone analysis and conversational analytics without any AI answering a call.

Does KAgent support Arabic and Saudi dialects?

Yes. KAgent agents are bilingual by default and handle Gulf Arabic, Najdi, Hijazi and Modern Standard Arabic alongside English, with four voice personas. Transcripts, scoring and analytics all run in Arabic as well as English.

Where is KAgent data stored?

In Saudi Arabia. Every call recording, transcript and customer record sits on Saudi infrastructure under Saudi law, with a separate database schema for each customer.

How is KAgent different from a chatbot or an IVR?

KAgent is a platform rather than a single bot. Answers are grounded in the customer's own records — prices, availability and delivery dates are data-owned and cannot be invented. It keeps persistent customer memory, scores every call rather than a sample, detects the moment a call's tone changes, and improves through a self-learning loop that human supervisors approve.

Which industries does KAgent serve in Saudi Arabia?

Real estate, automotive, retail, charity and education are live in Saudi Arabia today. Each industry has its own records, qualifying questions and scoring rubric, and new verticals are built around the customer's own processes and systems.

لأن كل محادثة فيها فرصة

استثمرها بذكاء

Because every conversation holds an opportunity. Leverage each one, intelligently.

Come and hear it answer a call.

Tell us what your customers call about, and we'll show you the same call handled by KAgent.