AI answers first. Your people own the decision.
Phone systemKAgentSales
A call comes in. KAgent qualifies the caller, and Sales takes the real buyer.
Phone systemKAgentSales
A call comes in. KAgent qualifies the caller, and Sales takes the real buyer.
Your systems AI Your peoplePoint at anything to pause and read about it
Answering for teams across the Kingdom
Pick a product and step through its real screens.
Build an agent by answering four questions, and watch its readiness score.
The same call — and the one he ends up recommending.
“how much for a villa?”
“budget 1.5M”
“is delivery late?”
“book me a visit”
By the time he hung up
The AI and your people each have a part, and they all work on the same record. Pick someone to see theirs.
03
AI: Reviews every call and proposes the next step
Sales manager
“My best reps spend the morning calling people who were only browsing, while a serious buyer waits two hours.”
On the platform you can
Rafeeq · Your assistant
“Which hot buyers are still waiting for a rep?”
Start with KAgent
Everything for this roleMarketing manager
“The campaign with the cheapest leads looks like the winner, until I find out none of them bought.”
On the platform you can
Rafeeq · Your assistant
“Which campaign brought the most qualified buyers this month?”
Start with Klens
Everything for this roleContact-centre manager
“On launch day the calls outnumber the seats, and after six in the evening nobody answers at all.”
On the platform you can
Rafeeq · Your assistant
“Are we covered for tonight's launch?”
Start with KAgent
Everything for this roleContact-centre agent
“The customer explains everything again, I look for the answer while she waits, then I spend five minutes writing it all up.”
On the platform you can
Rafeeq · Your assistant
“Brief me before my shift.”
Start with KoPilot
Everything for this roleTeam leader
“I only hear about the bad call after the complaint arrives.”
On the platform you can
Rafeeq · Your assistant
“Which calls need me right now?”
Start with KoPilot
Everything for this roleQuality manager
“We score a handful of calls out of thousands, and call that quality.”
On the platform you can
Rafeeq · Your assistant
“Where did quality drop this week, and on which topic?”
Start with KAgent QA
Everything for this roleCustomer care manager
“Half our calls are people asking for an update we could have sent them.”
On the platform you can
Rafeeq · Your assistant
“Which requests are past their deadline?”
Start with KAgent
Everything for this roleExecutive
“Every department brings me a different number for the same week.”
On the platform you can
Rafeeq · Your assistant
“Brief me.”
Start with Klens
Everything for this roleAdmin and IT
“Every new tool wants its own integration, its own users and its own copy of our customers.”
On the platform you can
Rafeeq · Your assistant
“Which feeds are running late?”
Start with the shared core, with any product
Everything for this roleEvery channel lands in the same place, and everyone works on it there.
What the record holds
Every call and chat, captured and analysed once.
One profile and one timeline per phone number.
Facts with a source and an owner, not files.
Who may be contacted, when, and what the AI may never do.
AI steps, human steps, approvals, and a log of each.
CRM, telephony and ticketing, connected once.
All of these read and write the same record
Pick the one that sounds like your week. Each starts small, on what you already have.
Each product completes one person's job. All five share the same customer record, the same knowledge and the same rules, so adding the next one is not a new project.
Easier to trust a system for what it refuses to do than for what it claims it can.
Ask in Arabic or English, typed or spoken. Rafeeq answers from your live workspace and does the next step once you say yes.
Rafeeq
Assistant · on every page
You: Brief me.
Three things since yesterday. Four hot buyers are waiting for a rep. One campaign's cost per qualified buyer has doubled. Thursday's launch is still missing two answers.
Try a request
An illustration. The names and figures are examples.
KAgent is an AI contact-centre platform built by Khwarizmat, a Saudi AI company in Riyadh. AI agents answer customer calls, chat and WhatsApp in Arabic and English, and your own team works beside them on the same customer record: the AI answers first and prepares the work, and people own the buyers, the complaints and every decision.
Khwarizmat, headquartered in Riyadh, builds AI voice and chat agents for Saudi businesses under the product name KAgent. Agents are bilingual Arabic and English, support Gulf, Najdi, Hijazi and Modern Standard Arabic, and all data is hosted on Saudi infrastructure under Saudi law.
Five products on one platform. KAgent is the AI agent for voice, chat and WhatsApp. KAgent QA reviews and scores every call and turns the gaps into coaching. KoPilot is a live assistant for human agents. Klens answers questions about your calls and records and proposes what to do next. KReach runs campaigns across AI calls, WhatsApp, SMS and email. Each can be the place you start, and all five share one customer record.
No. KAgent is built for AI and people to work together. The AI answers first, handles routine requests and hands real buyers, complaints and anything complex to a person, with a summary and a suggested next step. Nothing reaches a customer or spends money without a person's approval.
Yes. KAgent QA connects to your existing PBX — Asterisk, Avaya, 3CX, Genesys or Cisco — and analyses recordings of calls your human agents already take, including historical archives. You get QA scoring on every call, coaching, voice tone analysis and conversational analytics without any AI answering a call.
Rafeeq is the personal assistant inside KAgent, available on every page. You ask it in Arabic or English, typed or spoken; it answers from your live workspace within what your role may see, and turns a request into an action you confirm, such as assigning hot buyers to a rep or scheduling a weekly report.
KAgent is sold in plans priced in Saudi riyals, starting at SAR 299 a month for KAgent Lite, with two months free on annual billing. Each plan includes a monthly pool of credits that every product draws from: 20 credits per voice minute, 2 per chat reply, 4 per reviewed call minute, 8 per assisted minute and 8 per question. Enterprise plans are priced per project.
Yes. KAgent agents are bilingual by default and handle Gulf Arabic, Najdi, Hijazi and Modern Standard Arabic alongside English, with four voice personas. Transcripts, scoring and analytics all run in Arabic as well as English.
In Saudi Arabia. Every call recording, transcript and customer record sits on Saudi infrastructure under Saudi law, with a separate database schema for each customer.
Real estate is the deepest: developers use KAgent to qualify buyers, reach every lead within minutes and keep buyers informed until handover. It also serves automotive, clinics, restaurants, retail, charity and education, and any contact centre that wants every call scored, live help for agents, or collection and renewal campaigns.
لأن كل محادثة فيها فرصة
استثمرها بذكاء
Because every conversation holds an opportunity. Leverage each one, intelligently.
Tell us what your customers call about, and we'll show you the same call handled by KAgent.
