Autonomous agents for every conversation your business has.
They answer. They remember. They book.
KAgent is a complete contact-centre platform: voice and text agents on every channel, unified into one conversation, connected to the systems you already run — and shaped around how your industry actually works.
Answering is the easy part; everyone does that. We build what comes after — agents that learn from real calls under your supervision, analytics that surface what went wrong, and coaching that makes your team stronger.
Every conversation, into one place — and out again as work already done.
Voice, WhatsApp, chat, outbound, and the recordings your own team is already making. One platform reads all of it, acts on it, and hands the hard parts to a person.
Every call teaches the next one — under your supervision.
01
One platform, not a bot
Agents that speak and write, customer memory, call analytics, QA, coaching and live assist — connected to the CRM, PBX and calendar you already run.
02
Built per industry
Real estate doesn't sell like automotive, and a charity doesn't qualify like retail. Each vertical carries its own records, questions and definition of a good call.
03
It gets better every week
A self-learning loop: your agents' real calls become the training, your supervisors approve what it learns, and next week's conversations are handled better than this week's.
One real call
9:47 PM. This time it was your line that answered.
The same call — and the one he ends up recommending.
0:000:200:401:001:20
Your customerwhat he asked for
how much for a villa?budget 1.5Mis delivery late?book me a visit
KAgent remembershis file, before hello
knew him before hellonoted the new budget
KAgent readsyour prices and schedules
price list → 1.8Mschedule → 14 months
KAgent noticesintent, and the mood
he is buyinghe is losing patiencehe is happy again
Your agenta person, on standby
live assist on screenwarm handover, full context
Your manager & QAwatching, scoring, coaching
watching livecoaching tip for the agent
By the time he hung up
a lead in your CRM
scored 88/100
his file, updated
a coaching tip for the team
flagged to QA
0:00
“how much for a villa?”
knew him before helloKAgent remembers
he is buyingKAgent notices
price list → 1.8MKAgent reads
0:20
“budget 1.5M”
noted the new budgetKAgent remembers
watching liveYour manager & QA
0:40
“is delivery late?”
schedule → 14 monthsKAgent reads
he is losing patienceKAgent notices
live assist on screenYour agent
1:05
“book me a visit”
he is happy againKAgent notices
warm handover, full contextYour agent
coaching tip for the agentYour manager & QA
By the time he hung up
a lead in your CRM
scored 88/100
his file, updated
a coaching tip for the team
flagged to QA
Four things that make it work here
The hard part isn’t the talking.
Any model can hold a conversation. Holding one about your prices, over a bad line, on a showroom floor, and still being right — that is the work.
01
Shaped around your business
Your process, your systems, your wording — not a template.
على إجراءاتك وأنظمتك ولغتك
02
Heard over the noise
A showroom floor, a workshop, traffic, a weak line.
يسمعك وسط الضجيج
03
Answers only from your records
We put your prices, policies and schedules in order first.
من سجلاتك، ما يخمّن
04
Go-live is the start, not the handover
One number, measured every week: calls it finishes alone.
التشغيل بداية، مو تسليم
Two ways in
You don’t have to hand over your calls to get the intelligence.
Most people meet KAgent as the agent that answers. It is just as often the system that listens to the agents you already employ.
Let it answer
AI agents on the line
KAgent picks up, in Arabic or English, and handles the call end to end — booking the visit, capturing the lead, escalating to your team when it should.
Answers on the first ring
Inbound and outbound
Hands over with full context
Or just let it listen
Analytics on your human agents
Connect the recordings you already have. Every call your team takes gets transcribed, scored and analysed — no change to how they work, no AI answering anything.
Works from your existing PBX
Asterisk, Avaya, 3CX, Genesys, Cisco
Historical recordings too, not just new ones
Either way, you get the same thing.
The intelligence doesn’t care who was speaking — only what happened on the call.
His bar is the best service he had this week. His shortlist is whatever his circle recommends. Both are set by whoever answers.
6363%
will move to a competitor after one bad experienceup 9 points in a yearZendesk CX Trends 2025
3131%
won't wait more than five minutes on hold54% are gone by eightConsumer hold-time research, 2025
30–4545%
of voice agents leave every yearaverage tenure: 14.3 monthsContact-centre attrition benchmarks, 2025–26
What closes the gap
01
Answered, never queued
First ring. Nine at night, Friday, Eid.
02
A calmer day for your team
Your people keep only the hard ones.
03
Lower cost per conversation
Cost stops climbing with volume.
04
Ready before your competition
Live in weeks, not quarters.
KAgent adds a layer. It replaces nothing. Your phone system, your CRM and your team stay as they are. The calls that were quietly writing your reputation start writing it in your favour.
Plug the intelligence in. Change nothing else.
Four promises
What it will never do.
Easier to trust a system for what it refuses to do than for what it claims it can.
01
Never miss
ما يفوّت مكالمة
First ring, any hour — and it knows him before hello.
من أول رنّة، أي وقت — ويعرفه قبل ما يسلّم.
nine at night, Friday, Eid, the middle of a rush. His file is already open.
02
Never guess
ما يخمّن
Your records only. Nothing invented, ever.
من سجلاتك أنت. السعر اللي ما يلقاه، ما ينطق فيه.
a price it cannot find is a price it will not say
03
Never replace
ما يستبدل أحد
Your people, better armed — and better coached.
فريقك يستلم الصعب، ومعه الخلاصة.
it takes the routine calls and hands your team the hard ones, with the note that goes with it
04
Never leaves the Kingdom
ما يطلع من المملكة
Hosted in Saudi Arabia. Your data stays here.
كل تسجيل وكل محادثة على بنية سعودية، تحت النظام السعودي.
every recording, transcript and customer record sits on Saudi infrastructure, under Saudi law
What changes in the first year
You end the year with a trained agent, not a tool.
A knowledge base built from your own calls — ready for what your customers ask next. Every conversation makes the next one better informed.
One number, measured every week
The share of calls it finishes alone.
Go-live is the start, not the handover.
Containment, resolution and CSAT — from the live workspace.
Working in Saudi Arabia today
Five industries, answering real calls.
Real estate
Automotive
Retail
Charity
Education
Real estate
Automotive
Retail
Charity
Education
Don’t see yours?
Then we’ll build it around yours — none of the five existed as a vertical until a customer needed it.
KAgent is an AI contact-centre platform built by Khwarizmat, a Saudi AI company in Riyadh. It deploys autonomous voice and text agents that answer customer conversations in Arabic and English across phone, WhatsApp and chat, capture leads and tickets, and hand over to human agents with full context when a person is needed.
Which company builds AI voice agents in Saudi Arabia?
Khwarizmat, headquartered in Riyadh, builds AI voice and chat agents for Saudi businesses under the product name KAgent. Agents are bilingual Arabic and English, support Gulf, Najdi, Hijazi and Modern Standard Arabic, and all data is hosted on Saudi infrastructure under Saudi law.
Can I use AI call analytics without replacing my human agents?
Yes. KAgent connects to your existing PBX — Asterisk, Avaya, 3CX, Genesys or Cisco — and analyses recordings of calls your human agents already take, including historical archives. You get the same QA scoring, coaching, voice tone analysis and conversational analytics without any AI answering a call.
Does KAgent support Arabic and Saudi dialects?
Yes. KAgent agents are bilingual by default and handle Gulf Arabic, Najdi, Hijazi and Modern Standard Arabic alongside English, with four voice personas. Transcripts, scoring and analytics all run in Arabic as well as English.
Where is KAgent data stored?
In Saudi Arabia. Every call recording, transcript and customer record sits on Saudi infrastructure under Saudi law, with a separate database schema for each customer.
How is KAgent different from a chatbot or an IVR?
KAgent is a platform rather than a single bot. Answers are grounded in the customer's own records — prices, availability and delivery dates are data-owned and cannot be invented. It keeps persistent customer memory, scores every call rather than a sample, detects the moment a call's tone changes, and improves through a self-learning loop that human supervisors approve.
Which industries does KAgent serve in Saudi Arabia?
Real estate, automotive, retail, charity and education are live in Saudi Arabia today. Each industry has its own records, qualifying questions and scoring rubric, and new verticals are built around the customer's own processes and systems.
لأن كل محادثة فيها فرصة
استثمرها بذكاء
Because every conversation holds an opportunity. Leverage each one, intelligently.
Come and hear it answer a call.
Tell us what your customers call about, and we'll show you the same call handled by KAgent.